Kevin O’Keefe will be addressing the ABA National Conference on Legal Malpractice, discussing law firm blogs and legal malpractice. His own blog, Lex Blog Blog discusses how a law firm might safely blog.
For Internal purposes of law firm
Identify who may blog
Identify technology issues and how they will be addressed
Software platform to be used
Graphic design and development
SEO – search engine optimization
RSS feed management
Maintenance of platform, particularly addressing comment and trackback spam issues
Hosting
Upgrades – who stays abreast of advancing technology and tests upgrades?
Backup
Training & follow-up issues
Who trains lawyers and staff?
Who oversees blogging?
Identify branding as firms or individual lawyers
ID ownership and who is speaking
Clearly label copyright
Blog copy
General information and alerts closer to email newsletters/alerts?
Entering into blog/social media discussion by following relevant RSS feeds and referencing in blog posts?
Posting policy
Individual lawyer(s) role
Marketing’s role
Commenting policy
Generally should allow
Software set to moderate so comments are approved before go live
What comments will be allowed?
Who approves comments?
Consider impact of Section 230 of Communications Decency Act
PR and communications
What, if any, PR and marketing will be done to promote blog?
How will networking with other bloggers and media be addressed?
Who responds to media requests of bloggers?
ID processes for unforeseen issues – probably already in place
Ethics Issues
Follow existing protocols of firm
Determine if specific blog rules exist in your state
May wish to file ‘screen shot’ of blog with ethic’s governing body
Follow existing states ethics rules, particularly web advertising rules
Technorati Tags: blog policies, legal ethics
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